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Custom production and shipping

Custom production:

  • The custom production of your order lasts 7 to 25 working days for Esport clothing (Jerseys, Polyester Hoodies) and 7 to 25 working days for Lifestyle clothing (T-shirts, Cotton Hoodies, etc.)
  • You will receive different follow-up emails at each stage of the production of your garment.

Shipping and delivery:

  • After production, your order is dispatched by us
  • You will then receive two emails, one from Packlink informing you of the follow-up and the other from us notifying you of the delivery.

Errors and Returns

If your order contains a manufacturing, construction or design error.

Polyester clothing:

  • Contact us (go down the page) and send the photos of your order + the associated order number.
  • We will reproduce and ship the garment again in the event that we find that there is sufficient evidence to establish a real failure on our part.

Cotton clothes:

  • Contact us in the same way with the photos of the garment. We will issue a return slip and refund the garments if a valid and obvious error is identified.


To track the status of your order:

  • Check your emails. We send an email each time there is a change in status in the preparation of your order
  • Log in to your account and go to “Orders” to access the tracking of your order.

To cancel or modify an order:

  • If the order is at the custom design stage (usually 24 hours after your order), it will not be exchangeable, refundable or modifiable.
  • If the order is in the "in progress" stage, contact us by email, on Twitter or on Discord as soon as possible to cancel your order. Changes are not possible.

< Contact us >


Open a ticket on our Discord
Response time estimated at +/- 24h

11:00 – 18:00
Monday to Friday (excluding Wednesday)


Contact us by email.
Response time estimated at +/- 24h

11:00 – 18:00
Monday to Friday (excluding Wednesday)